Do you have any more questions that were not covered in the FAQ? If so, please ask us directly.

We have compiled the most frequently asked questions together with their answers in the following:

Who is hms design solutions?

We, at hms design solutions, are a young and dynamic company which have been offering solutions for textile event decorations for over 25 years.

Which illumination will be used?

We work with different light sources to illuminate our products. Basic platforms or premium platforms are used for the easy air system. We also use our SPACE LIGHTS or SPACE LIGHTS HD fluorescent tubes or our BATTERY SPOTS. Any light compositions can be produced with modern RGBW LEDs. Our illuminants are controlled via wireless remote control or through our hms LED control app. A control via DMX or LumenRadio is also possible.

Are lamps/illuminants supplied with the products?

We will be happy to supply you with the right illuminants for our illuminated products. When selecting a product in our store, you will be notified of the appropriate lighting items to go with it. Place these as rental or purchase products in your shopping cart and order directly from us.

Can we print company logos?

For years, we have satisfied our customers with regard to a printed logo on our easy stretch fabric. We work with a four-colour digital printing process or monochrome flex printing process. The digital printing process guarantees high colour depth, resolution, sharpness and excellent colour brilliance even with large format printing. However, the flex printing method is the more cost-effective alternative with a lower printing size.

Are the logos distorted when stretched in a frame?

The many years of experience with our easy stretch fabric guarantee you a perfect solution for all printing processes.
Our in-house graphic designer determines the printing size according to your needs and to your complete satisfaction.

Is the transportaition inclusive?

Our item is delivered stress free to you to the desired location at your desired time. We even take care of our rental items by picking them up for you. We work together with logistics companies which stand for easy and error-free delivery. The charges for shipping are generated via the packing sizes as well as the weight.

Are the products for rent?

Many our products are available as rented goods. Search via the product filter by entering the attribute Rent on the product screen of our homepage. As a result, you can see all rental items at a glance. In addition, all of our products that can be rented are marked with this symbol:

FAQs – most frequently asked questions